We have been working with Secure Water Systems for many years. The office staff are very organized, prompt, and super friendly. The technicians are trustworthy, very knowledgeable, and always punctual. We will continue to work with Secure Water Systems for many years to come.
Great company to count on when it comes to back flow prevention. They contact us when our back flow assemblies are due for testing, schedule our surveys every five years at multiple locations, and ensure all the necessary paperwork is forwarded to the City of Guelph. We are happy to partner with Secure Water Systems for our 5 restaurant locations and appreciate the hands-off approach they allow us by taking care of everything for us. Thanks Gerd, Amanda, Tyler, Trevor, and the rest of the team at SWS!
Vipond Fire Protection has used the services of Secure Water Systems on several projects. We find the process for scheduling is extremely easy and the technicians perform the required service in a timely and courteous manner. All necessary paperwork is completed by Secure Water Systems and forwarded directly to the City for their information and files. This excellent service means we have a satisfied customer and we therefore highly recommend using the services of Secure Water Systems.
Just a quick note to thank you once again for taking care of our Backflow Prevention needs in the City of Guelph in 2013. Since 2008 you have shown absolute professionalism when dealing with ourselves and our tenants. It is crucial that the testing is done correctly and done in a timely fashion following all of the procedures laid out by the City of Guelph (Backflow Prevention Bylaw (2008) 18660). Secure Water Systems does this for us brilliantly. I highly recommend the services of Secure Water Systems to anyone looking for professional quality and personable work for their Backflow needs.
l wanted to provide Tyler and Gerd Griffin some feedback on my experiences with the company over the past year. In particular our back flow compliance with the City of Guelph and the City of Cambridge both whom operate with different methods of the compliance. Secure Water Systems was asked to step in and assist us with the annual back flow compliance and the 5 year resurveys, this was over whelming to us. We have over 300 tenant s to deal with at 3 different properties. Secures back flow survey was performed in great detail and supported with spread sheets that where acceptable to the different building departments. They developed good relationships with the Back flow Compliance Officers (this was very helpful). The submission of the proper required documents in all municipalities was professional and in formats acceptable to them. I am very pleased with the relationship Secure Water Systems has developed with our properties and myself. I would highly recommend Secure Water Systems and their teams to provide all your back flow and plumbing needs. They performed way above what was expected. A personal thank you to the office administrator Gerd without her we would have never reached our compliance goals. See you next year! Thank you